Privacy Policy

At BaseStack, we are committed to providing an exceptional gaming experience while ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data to fulfil our commitment to you.

1. Application of this Policy

This Policy applies to all personal information collected from BaseStack members, whether gathered orally, electronically, or in writing. It encompasses all entities within the BaseStack Group worldwide.

2. Types of Personal Information We Collect

Personal information includes data that identifies you as an individual. This may include:

• Contact details (name, gender, address, email, phone)
• Financial information (credit card details, payment methods)
• Biometric data (facial recognition, voice recognition)
• Health-related information (special needs, medical conditions)
• Feedback and marketing preferences
• CCTV footage and internet activity

We collect this information to fulfil contractual obligations, comply with legal requirements, and for legitimate business interests.

3. How We Use Personal Information

We process personal information to:

• Fulfil contracts and provide services
• Ensure compliance with legal obligations
• Safeguard the safety and security of all individuals
• Conduct internal operations and data analysis
• Provide tailored marketing and promotions

We retain personal data for as long as necessary and in compliance with legal obligations.

4. Disclosures of Personal Information

We may disclose personal information to:

• Service providers and suppliers
• Partners and vendors
• Business change circumstances
• Legal requirements

All disclosures adhere to applicable laws and regulations.

5. Transfers of Personal Information

Personal information may be transferred internationally, ensuring compliance with local laws and regulations. We maintain appropriate safeguards for such transfers.

6. Information Collected Online

We collect usage information and utilise cookies for website functionality. We prioritise security measures to protect your data.

7. Minor Children

We do not knowingly collect personal information from children under 16 without parental consent.

8. Apps

Our apps collect personal information for registration and usage analysis, adhering to data privacy regulations.

9. Choice

You have the right to choose what personal information you provide and how it is used. You can manage communication preferences and opt-out of direct marketing.

10. Updating or Accessing Your Personal Information

You have rights to access, update, and delete personal information. Contact us to exercise these rights.

11. Changes to this Policy

We may update this Policy, and any changes will be communicated to you.

12. Request for Access to Personal Information/Questions or Complaints

For inquiries, complaints, or requests regarding your personal information, contact our Privacy Officer.

13. How you can contact us

If you have questions or concerns about this Privacy Policy, please contact us via email or post. We aim to respond promptly to all inquiries.

Email: basestack.uk@basestack.gg

Post: Limetree Farm, Badgemore, Henley on Thames, RG9 4NX

We value your privacy and are committed to protecting your personal information in accordance with applicable laws and regulations.